Yes, we offer free standard delivery within the UK. You can also choose tracked or express delivery at checkout for a small additional cost.

We recommend using a dedicated toy cleaner or mild, unscented soap and warm water. Always dry thoroughly and store in a clean, dry place. Many of our toys come with their own storage pouches for added protection.

Due to the intimate nature of our products, we cannot accept returns on opened or used items for hygiene reasons. If your item is faulty or damaged, please contact us within 14 days of delivery for a replacement or refund.

We currently ship within the UK, with plans to expand internationally in the future. Please sign up for our newsletter to be the first to know when worldwide delivery becomes available.

Yes, absolutely. All orders are packaged in plain, unbranded boxes or envelopes with no indication of what’s inside. The return address simply shows “Fulfilment Team” to protect your privacy.

Most UK orders arrive within 2–4 working days. Express delivery options are available for next-day shipping if you order before 1pm.

All our products are body-safe, high-quality, and eco-conscious, sourced exclusively from The Natural Love Company. Their vibrators feature medical-grade silicone and recycled ocean plastic cores, and their lubricants are organic and vegan-friendly.

Yes. All lubricants and washes are made with natural, vegan, and body-safe ingredients. However, we always recommend doing a patch test before use if you have very sensitive skin.